Returns & Exchanges
At Brass Knuckle, we stand by the durability of our gear; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unused condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by our portal and affix it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund within 5-7 business days.